Inside the model

Whatever situation a leader faces—conflict, change, resistance, uncertainty, criticism, or opportunity—the leader’s job is to diagnose the situation, choose the appropriate response, and adjust as conditions evolve.

  1. 1

    Diagnose

    Understand the environment, the task, and the people before taking action.

  2. 2

    Add value

    Identify the need for clarity, capability, or commitment, then choose how to respond.

  3. 3

    Adjust

    Pay attention to changing conditions and adjust your leadership approach when required.

  • Make better decisions

    Diagnose before acting to avoid jumping to conclusions and reduce costly mistakes.

  • Achieve your goals

    Give people the direction, support, or autonomy they need to make progress.

  • Develop your people

    Help people build the skills, confidence, and independence needed for future success.

Inside the book

Ten chapters. Six cases. One practical model.

The book moves from the model itself to realistic leadership situations, then closes with the forces and mistakes that shape a leader’s response.

Part I

The model

Chapter 1The 3D Adaptive Leadership Model

Part II

Case studies: applying the model

  • Improper use of work time
  • The feuding VPs
  • Addressing accountability
  • Business simplification
  • The system is the problem
  • Accelerating AI implementation

Part III

Making adaptive leadership work

  • The underlying forces that influence your behavior
  • Avoid these mistakes
  • Final thoughts

Selected work

Books built for the work of leading.

Each book focuses on a practical question: how to diagnose, decide, communicate, align an organization, or help people perform.

Cover of What Would You Have Done

What Would You Have Done

Leadership cases that put you in the decision-maker’s seat and invite you to examine the choices you would make.

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Cover of Leadership Skills: Boost Your Effectiveness

Leadership Skills: Boost Your Effectiveness

A focused guide to strengthening the everyday skills leaders use to set direction, communicate, and follow through.

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Cover of Add Value: Improve the Status Quo

Add Value: Improve the Status Quo

A concise examination of how people at every level can improve results instead of merely maintaining current conditions.

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Experience in the room

Leadership studied, taught, practiced, and tested over four decades.

Paul’s work joins the perspective of a professor with the experience of a corporate leader, coach, trainer, and lifelong student of organizational behavior.

Read Paul’s biography
Paul Thornton delivering a presentation to a conference audience
40+years studying and teaching leadership
100+published articles
20years at United Technologies

Ideas for leaders

Read the articles.

Practical writing on leadership styles, communication, change, developing people, and building effective organizations.

Explore Paul’s writing

Work with Paul

Bring the ideas into the room.

Seminars, workshops, and training grounded in experience with leaders and organizations in the United States and abroad.

Explore speaking and training

Teaching and learning

Paul’s work has always happened among people: in classrooms, businesses, conferences, and conversations about what effective leadership requires now.